Privacy Policy

Effective Date: March 19, 2025
Last Updated: March 19, 2025

At My Ejari (FZC) (“MyEjari,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

When you use MyEjari, we may collect the following types of information:

Personal Information: Your name, phone number, email address, Emirates ID, trade license details, and other required documents for Ejari issuance or renewal.
Payment Information: If you make payments through our platform, we collect payment details, but all transactions are processed securely by our third-party payment providers.
Usage Data: Information about how you interact with our website, including your IP address, device type, browser, and referral sources.
Communications: If you contact us via WhatsApp, email, or customer support, we may keep records of those interactions.

2. How We Use Your Information

We use the information collected to:

Provide, process, and manage Ejari services.
Verify your identity and eligibility for the service.
Process payments securely.
Communicate with you regarding your service requests, updates, and promotions.
Improve our website functionality and user experience.
Comply with UAE regulations and legal requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

Government Authorities: To comply with UAE laws, we may share necessary information with relevant government entities such as Dubai Land Department (DLD).
Service Providers: Third-party vendors that help us operate our business, such as payment processors and IT support providers.
Legal Compliance: If required by law or regulatory bodies, we may disclose your information to comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, so we encourage you to take precautions when sharing sensitive information.

5. Your Rights & Choices

You have the right to:

Access & Update Information: You can review and update your personal information by contacting us.
Opt-out of Marketing: You can unsubscribe from our promotional emails or WhatsApp messages at any time.
Request Data Deletion: If you wish to delete your personal data from our records, contact us, subject to legal retention requirements.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites, so we encourage you to review their policies before providing personal data.

8. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or UAE laws. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: admin@myejari.com
📞 Phone: +971585540076

By using our website and services, you agree to this Privacy Policy.